Privacy Policy for hypnu™

Last Updated: 21 December 2024

This Privacy Policy describes how hypnu™, a project of Morpheus Hypnosis Ltd. ("we," "us," or "our"), collects, uses, discloses, and protects the personal information of users ("you" or "users") of our hypnosis mobile application (the "App") and website, www.hypnu-app.com (the "Website"), collectively referred to as the "Services." We are committed to protecting your privacy and complying with applicable privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA) of Canada, the Personal Information Protection Act (PIPA) of Ontario, and the General Data Protection Regulation (GDPR) for users located in the European Union, including Germany.

1. Information We Collect

We may collect the following types of information:

  • Information You Provide Directly:
    • Account Information: When you create an account, we collect your username, email address, and password.
    • Payment Information: If you make purchases through the App or Website, we collect payment information, such as credit card details or other payment method information. This is processed through a secure third-party payment processor, and we do not directly store your full payment card details on our servers.
    • User Input Data: Any information you provide when using the App or Website, such as preferences, comments, or feedback, and any information you provide to customize your hypnosis sessions.
    • Communications: Information provided when you contact us for support or other inquiries.
  • Information Automatically Collected:
    • Device Information: We collect information about your device, such as device type, operating system, unique device identifiers, and IP address.
    • Usage Data: We collect data about your usage of the Services, such as the frequency and duration of use, features accessed, and session logs (including time and progress).
    • Location Data: We may collect approximate location data (based on IP address) for purposes of optimizing content delivery or understanding user demographics. However, we do not collect precise location data without your explicit consent.
    • Cookies and Similar Technologies: We use cookies, web beacons, and similar technologies to collect information about your browsing activity on the Website and track usage of the App. You can manage cookies through your browser settings.
  • Information from Third Parties:
    • We may receive information about you from third-party platforms if you log in through a social media account. This is limited to information that you have authorized the third-party platform to share with us.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • Providing the Services: To create and manage your account, facilitate your hypnosis sessions, and personalize your experience.
  • Processing Transactions: To process payments for subscriptions or other purchases.
  • Improving Our Services: To analyze usage patterns and user preferences, troubleshoot technical issues, develop new features, and improve the overall user experience.
  • Communication: To respond to your inquiries, provide customer support, and send you important notices about the Services.
  • Marketing: To send you promotional emails about new features, offers, or products that may be of interest to you. You may opt out of emails at any time.
  • Legal Compliance: To comply with applicable laws, regulations, and legal processes.
  • Security: To protect the security of our Services and prevent fraud.

3. Disclosure of Your Information

We may disclose your personal information to the following categories of recipients:

  • Service Providers: We engage third-party service providers to assist with data storage, payment processing, analytics, customer support, and marketing. These providers are bound by contractual obligations to protect your information.
  • Business Transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction, but the buyer will be bound by the same (or materially similar) privacy obligations.
  • Legal Requirements: We may disclose your information if required by law or legal process, such as to comply with a subpoena or court order.
  • With Your Consent: We may share your information with other parties with your explicit consent.

4. Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law. When your information is no longer needed, it will be securely deleted or anonymized.

5. Data Security

We have implemented reasonable technical and organizational measures designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include encryption, firewalls, and regular security assessments. However, no data transmission over the internet or mobile device can be guaranteed as 100% secure.

6. International Data Transfers

Your personal information may be transferred to and processed in countries other than your country of residence, including Canada. These countries may have different data protection laws than your jurisdiction. We will take steps to ensure your personal information is adequately protected by using recognized data transfer mechanisms (such as standard contractual clauses or Privacy Shield where applicable) and only transferring it to places with adequate privacy protections. For German users, specific care will be given to ensure compliance with GDPR requirements for international transfers.

7. Your Privacy Rights (Including GDPR Rights)

You have the following rights regarding your personal information:

  • Right to Access: You have the right to request access to the personal information we hold about you.
  • Right to Rectification: You have the right to request correction of inaccurate or incomplete personal information.
  • Right to Erasure (Right to be Forgotten): You have the right to request the deletion of your personal information under certain circumstances.
  • Right to Restriction of Processing: You have the right to request that we restrict the processing of your personal information under certain circumstances.
  • Right to Data Portability: You have the right to receive a copy of your personal information in a structured, commonly used, and machine-readable format and to transmit it to another controller.
  • Right to Object: You have the right to object to the processing of your personal information under certain circumstances, including processing for direct marketing.
  • Right to Withdraw Consent: If you have given your consent to the processing of your personal information, you have the right to withdraw your consent at any time.
  • Right to Lodge a Complaint: You have the right to lodge a complaint with a supervisory authority, including the Office of the Privacy Commissioner of Canada for Canadian users and relevant data protection authorities in the EU for EU users.

For German users: Please note your additional rights under GDPR, including the right to not be subject to automated decision-making, including profiling.

To exercise any of these rights, please contact us using the contact information provided below.

8. Children's Privacy

Our Services are not intended for use by children under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will take steps to delete the information as soon as possible.

9. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. When we make changes, we will post the revised Privacy Policy on the Website and App and update the "Last Updated" date above. We encourage you to review this Privacy Policy periodically.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

Morpheus Hypnosis Ltd.

49 Elm Street

Toronto, ON M5G 1H1

Canada

contact@hypnu-app.com